We don't quote a job over the phone without enough information, and we won't give you a lowball number just to get the call and raise it later. If a door is old enough and beat up enough that the frame or track is warped past a clean fix, we'll say replacement is the better call rather than bill you for repairs that won't hold through another winter.
We don't do long-distance jobs past our regular coverage without seeing the door first. We cover towns out to North Fond du Lac, four miles out, and as far as Mayville, twenty miles out, but we don't quote or schedule for anything past that radius sight-unseen. We also don't take on custom architectural door fabrication or full carriage-house builds from scratch - that's a different trade than door and opener repair, and we'd rather send you elsewhere than take a job we're not set up for.
One more limit worth saying plainly: if you need same-day pricing on a part we don't stock, we'll tell you the lead time up front instead of guessing at a date.